YOUR QUESTIONS ANSWERED
The most common questions we get asked
Wondering about which locksmith services we provide or interested in learning more about what we can do for you? Keep reading to find the answers to your questions. If you can’t find what you’re looking for, please reach out and we would be happy to help!
WHAT PAYMENT METHODS DO YOU ACCEPT?
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WHAT IS YOUR WORK EXPERIENCE?
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WHAT ARE YOUR WAITING TIMES LIKE?
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WHAT PAYMENT METHODS DO YOU ACCEPT?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand the answer.
Q & A
Help Center
Here are our most frequently asked questions and helpful answers.
HOW COME LOCKSMITHS WONT MAKE A NEW KEY IF WE LOST THE KEY?
To avoid any violations if there is not an existing key then we are required to rekey the locks to a new combination. Every licensed Locksmith knows this so if you come across a locksmith willing to make you a new key without an existing key and without rekeying the locks, steer clear from them, it's illegal and this law is provided to keep the people's safety in mind. No one should have any keys made without providing their Identification.
ARE THERE ANY HIDDEN FEES?
Absolutely no hidden fees, all work done will be run by the customer in advance, if you need additional work done, we will let you know the price/fees before we work on it.
WHAT ARE YOUR WAITING TIMES LIKE?
For emergency locksmith services we come out to you immediately, if you do not need emergency locksmith services then you can schedule the day and time for us to come out.
WHAT ARE YOUR HOURS? ARE YOU OPEN ON HOLIDAYS?
We are open everyday from 8am-11pm, including holidays unless stated otherwise.
ADDITIONAL Q & A
Questions & Answers about Nate's Lock & Key continued
Discover some of the most common questions my clients have asked below. If you don’t manage to find the answers you’re looking for, please contact me and I’ll get back to you with more info as soon as I can.
DO WE NEED TO SHOW IDENTIFICATION IF WE ARE LOCKED OUT?
Yes you always need to show your identification during a lockout, if you are locked out of your vehicle your name will need to be on the car’s registration, proof of insurance, or title with a photo ID, if it's in your car you can retrieve it after we unlock it. If you are locked out of your home, we also must see your proof of residency. If you’ve just purchased the home, and don’t have a key, a closing statement will work. If you are locked out of a business you must show company records (business card or website) that shows you name and position with the company. All of these precautions is to keep the public safe, trust me we would be happy to take your money but we will not put anyone's safety at risk, therefore unless you can provide proof we will not accept the job.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Nate's Lock & Key accepta cash, debit and all major credit card companys such as VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, INCLUDING APPLE PAY, SAMSUNG PAY, AND GOOGLE PAY.